Shipping policy

Standard Local Delivery- Gauteng ONLY

0kg-10kg: R99

10.1kg-20kg: R149

20kg+ : R199

 

Standard Local Delivery- Rest of South Africa

0kg-10kg: R119

10.1kg-20kg: R160

20kg+ : R199

Please note surcharges apply to outlying regions orders. We will contact you in this regard.

INSURANCE to the value of R1000 is automatically included on each order. If your order exceeds R1000 and you wish to have INSURANCE for the full order value, please contact us on 0118545936 or info@dbcash.co.za

Orders over 20kg+ will attract an extra fee over the specified amount should there be an extra fee from our shipping partners. We will contact you with regards to this and once you have paid the balance of the shipping fee, then will the order be processed.

A delivery fee will be charged for each delivery order placed by you. Our Courier partners deliver from Monday to Friday, 08h00 till 17h00 and does not deliver on a Saturday, Sunday and any South African public holiday. Items are delivered in 2 (two) to 5 (five) working days if there are no unexpected delays. Should it be unavoidable for us to exceed these delivery times, you will be notified either telephonically or electronically.

Deliveries to outlying areas shall attract an additional surcharge that will be calculated on checkout. An outlying area refers to a suburb or town that falls out of any regional town/city or main centre. Outlying areas include farms, mines and townships.

The user acknowledges that DB Cash & Carry shall rely on the accuracy of the delivery address as provided by the user. DB Cash & Carry does not verify the accuracy of any particulars of a delivery address provided by the user. The user shall check the accuracy of the delivery address every time when placing an order. DB Cash & Carry shall not be liable for any costs, loss, damages or claims incurred by the user relating to an inaccurate or incorrect delivery address provided by the user.

For verification purposes, the person accepting delivery at the delivery address will be required to produce a form of identification. Any person other than yourself who receives the Products at the delivery address is presumed to be authorised to accept delivery on your behalf. Should no-one be in attendance at the delivery address specified by you at the time of delivery, the driver will return the Products and leave a notice at the delivery address to that effect. The courier company will attempt to contact you to make new arrangements for delivery. We reserves the right to charge an additional delivery fee should it be required under these circumstances. 

Please arrange that you or your authorised representative, who is a responsible person, is available to accept your purchases at the delivery address and that appropriate access will be made available. On delivery, we will require you or your authorised representative to sign and print your or their name on a duplicate copy of the delivery note, to confirm receipt. 

DB CASH AND CARRY have outsourced all deliveries and accordingly, cannot, to the extent permitted by law, be liable for any damage suffered or loss incurred by reason of any acts or omissions of the courier.